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Featured Articles
Getting started | Guests
Once you create a Resortifi account, you can book a vehicle that’s best for your travel plans...
Refunds
The amount and timing of a refund depends on the specifics of your circumstances...
Cancel a trip with your host
You can cancel most trips yourself without contacting Resortifi. All cancellations are immediate...
Account passcodes and passwords
If you forgot your password, you can request a one-time passcode to log in...
Messaging your host
Use Resortifi messaging to ask questions about a host’s vehicle and policies, to get directions...
Resolving problems booking a car
I can’t book a car. What should I do? In some cases, you can fix the problem yourself by taking these steps...
Featured Articles
Vehicle eligibility | US
Before starting the listing process, check that your vehicle meets Resortifi’s eligibility requirements...
Requesting reimbursement
Depending on the type of charge, you’ll either need to send your guest a reimbursement invoice...
Canceling a trip with your guest
Canceling a trip can upend a guest’s travel plans, hurt your reputation, and put you at risk for incurring fees...
Guest no-shows
n some cases, you’ll need to message your guest and wait a set amount of time before reporting...
Relisting a vehicle
We unlist vehicles and prevent guests from booking for these issues...
Filling out the tax information form
Each page in the tax portal requires your input. Use the information from each section below to help...
Managing your account
Opting in/opting out of text messages
Canceling a trip with your guest
Canceling a trip with your guest
Understanding and choosing protection
Personal insurance requirements | Hosts