Tickets

You’re responsible for paying the cost of certain tickets incurred while your trip is in progress and for parking tickets incurred up to 24 hours after the trip ends.

Responsibility for tickets

Guest responsibility

You’re responsible for tickets that result from illegal driving while your trip is in progress. You’re also responsible for parking tickets and related fines received up to 24 hours after the trip ends, including costs related to towing or impounding the vehicle due to improper parking. Learn more about street parking.

Host responsibility

Your host is responsible for tickets related to the car itself (e.g. tickets for tinted windows, “fix-it” tickets, or tickets for lapsed insurance).

Ticket notification and payment

Notify your host as soon as possible if you receive a ticket. They might not receive notice for several months as every ticketing agency has a different billing cycle. Due to these differences, we allow hosts up to 180 days to receive and submit ticket costs and allow customer support up to five days to process them. That means you could receive a ticket reimbursement request up to 185 days after a trip has ended.

Tickets invoices received within 90 days after a trip ends

If a host sends an invoice for a ticket, we’ll notify you via email and display a notification in your Resortifi activity feed. You have 48 hours to pay or dispute the invoice. Open the link in the email or notification or open Trips, open the History tab, and open the trip to view the invoice on the Details page. Tap “Accept and pay” or “Dispute.”

Tickets invoices received more than 90 days after a trip ends

We’ll notify you via email about ticket charges your host has submitted. Reply to the email with questions or to dispute.

Note: If a host’s reimbursement request requires intervention from Resortifi, we’ll charge a 3% processing fee.

Ticket liability transfer

Tickets for moving violations can affect a host’s insurance/driving record, so a host may contact us to transfer liability to you. We’ll provide the ticketing agency with the information they need to transfer a ticket. In some cases, we're obligated to give the host your personal information to have the ticket notarized and transferred. Outside of this, we won’t share your personal information with a host.

Transfer of liability is possible in the US, Australia, and the UK. We may charge guests in Australia an inconvenience fee of up to $40* to compensate the host for completing a moving violation ticket liability transfer. Transfer of liability is not possible in France and is usually not possible in Canada, except in Quebec.

*Amounts are in A$ for Australia, CA$ for Canada, € in France, and £ for the United Kingdom. They’re in US$ for the United States and its territories.