Trip photos guide | Hosts

Trip photos are essential to document your vehicle’s condition and ensure a hassle-free post-trip experience. Use this guide as a reference to take interior and exterior photos pre- and post-trip.

Why take trip photos

You need to take and upload photos to document your vehicle’s condition and cleanliness pre- and post-trip within 24 hours of trip start and end times. Our system requires you to add photo evidence to any invoices you send for incidental costs or post-trip issues you report (like cleaning, smoking, or damage). Photos also help Resortifi support you in case of disputes. Use the Resortifi app for iOS or Android to take photos, apply a timestamp, and upload photos to Trip photos.

Tip: Make sure to take well-lit and clear photos.

Note: We require Resortifi Go hosts to take post-trip photos only but recommend taking pre-trip photos to help ensure eligibility for physical damage claims, incidental costs or other issues.

Exterior vehicle photos Take at least 15 photos of your vehicle’s exterior from these viewpoints. Include close-ups of any scratches, dents, or other pre-existing issues.

Tip: Take pre- and post-trip photos from identical views so it’s easy to compare the two.

Interior vehicle photos

Take at least eight photos of the following areas of your vehicle’s interior. Be sure to clearly document fuel/EV charge level and odometer reading, as well as any interior stains, spills, or debris.

Tip: To begin a guided in-app check-in process, open the Booked trip and tap “Get started.” Refer to this guide or tap the Tool tip in the product for a reminder of what photos to take.