Charge for tickets

You can charge your guest for parking tickets or traffic violations tied to their trip. You may be able to transfer liability for tickets that affect your driving record or insurance.

How to send an invoice for tickets or traffic violations

1. Open the Trips tab on the host menu in the Resortifi app
2. Open the trip and tap “Charge for incidentals”
3. Tap “Tickets” to create an invoice
4. Add photos that show the date, time, location, and license plate/VIN
5. Give guest 48 hours to pay or dispute the invoice a. If guest pays the invoice, we’ll issue funds to your trip earnings b.If guest disputes the invoice, you have 72 hours to cancel or change invoice, or escalate invoice to customer support c.If guest disregards the invoice, it’ll auto-escalate to customer support for review and resolution by an agent who’ll notify you of the outcome

Note: You have up to 90 days after a trip ends to invoice a guest via the app. If you receive a ticket after the 90-day deadline, contact customer support to request reimbursement. Tickets sent to support more than 180 days after a trip has ended aren’t eligible for reimbursement.

Note for UK hosts: We’ll only reimburse you for the reduced value of the ticket — remember to pay the fine by the deadline specified by the local authority so you don’t accrue late fees.

Additional charges You can charge guest late fees if the ticket is a parking or non-moving infraction and was issued in person but you didn’t receive it until after late fees were added. You can’t charge guests for tickets related to the vehicle itself, like tickets for tinted windows or lapsed registration.